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Build Relationships with Employees to Defeat Biased Perceptions

Build Relationships with Employees to Defeat Biased Perceptions
Business News Daily
By Chad Brooks
Published: September 18, 2016

Treating employees with dignity and respect has different results for bosses of different races and ethnicities, new research finds.

When white managers treat workers respectfully, those employees tend to work harder and help others more. However, positive treatment by an African-American or Hispanic boss doesn't have the same impact, according to a study recently published in the Academy of Management Journal.

If minority managers treat staff members politely and with dignity, it doesn't change the amount of good will and loyalty employees have. The positive treatment doesn't change what employees believe about how fair their minority bosses are, either.


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