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Academy of Management Journals & Publications

Claiming Missing Issues

Academy of Management Claim Policy

  • Claims must be made within three months of publication date. For example, a claim for the February issue of the Academy of Management Journal (AMJ) must be received by May. Claims in excess of three months will not be honored.
  • Missed issues claimed within three months of the publication date will be replaced one time only.
  • No more than 4 missing issues will be fulfilled during a one-year membership term.
  • Measures are taken to ensure that additional copies of each issue are printed and stored for claim purposes. However, issues occasionally go out of print and are therefore unavailable. Claims for out of print issues cannot be fulfilled. The Academy does not extend expiration dates for subscribers claiming out of print books nor does it issue partial refunds.
  • Subscribers can stop receiving issues at any time. However, subscription payments are not refundable after the first issue of a volume has been dispatched.
  • Claims must be submitted in writing, either by mail fax or e-mail. Claims are not handled over the phone.

Member Claims:

Academy of Management members should contact the membership department regarding claims for missing or replacement issues:

Academy of Management
Membership Claims
P.O. Box 3020
Briarcliff Manor, NY 10510-8020
Fax: (914) 923-2615
E-Mail: membership@aom.org

Subscriber Claims:

Subscriber claims should be directed to:

Academy of Management
Subscription Office
P.O. Box 361
Birmingham, AL 35201-0361
Toll-Free Number: 1-(800) 633-4931
Telephone: (205) 995-1567 (Outside the U.S. and Canada)
Fax: (205) 995-1588
Email: aom@exchange.ebsco.com

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